🇮🇩 Indonesia牌照

印尼警方加强ojol司机保护： panic按钮、社保升级与合规要求

来源：POLRI · Antara Indonesia发布：2026/3/9

作者：东南亚合规中心编辑团队

TL;DR · 核心要点

印尼国家警察总长要求网约车摩托车司机（ojol）与劳动者协同维护社会稳定，并宣布多项保障措施。关键合规信息包括：1）地方政府须立即开发并部署ojol专用紧急报警APP；2）2026年省级最低工资将调整；3）扩大失业保障计划（Jaminan Kehilangan Pekerjaan）覆盖范围；4）强化职业事故保险可及性；5）ojol司机可享警察系统Bhayangkara医院医疗服务，且各地警局须优化“警察劳工服务台”（Police Labor Desk）。对企业影响：平台型企业需配合地方警局接入panic button系统；用工合作方须确保ojol司机被纳入社保扩面政策适用对象；外资企业若在印尼运营共享出行或零工经济业务，须同步更新本地合规框架以涵盖新安全与福利义务。

✅ 合规行动清单 · Compliance Checklist

›立即与所在地省级警察局对接，确认panic button应用接入时间表及技术接口规范（POLRI主导，无明确截止日但属紧急指令）
›核查当前ojol合作司机是否已纳入BPJS Ketenagakerjaan（就业社保）体系，未覆盖者须于2025年Q4前完成登记
›更新外包/合作合同条款，明确包含职业事故保险、最低工资联动机制及Bhayangkara医院医疗权益说明

›Engage with your provincial police headquarters by July 2025 to confirm integration timeline and API requirements for the mandatory ojol panic-button app (POLRI Directive)
›Audit contractor driver enrollment in BPJS Ketenagakerjaan (employment social security) and complete registration for all uncovered drivers before Q4 2025
›Amend platform-driver service agreements to explicitly include workplace accident insurance, 2026 minimum wage adjustment clauses, and access rights to Bhayangkara hospitals

English Summary

Indonesia’s National Police Chief announced mandatory safety and welfare measures for ride-hailing motorcycle drivers (ojol) and informal-sector workers. Key compliance points: (1) Regional police chiefs must immediately develop and deploy a panic-button mobile app for ojol drivers to report crimes; (2) Provincial minimum wages will be adjusted in 2026; (3) The Job Loss Security program is being expanded; (4) Access to workplace accident insurance and Bhayangkara hospital health services is extended to ojol drivers; (5) Police Labor Desks at regional/district levels will be enhanced to handle labor issues. These apply to digital platform operators, gig economy partners, and foreign businesses employing or contracting Indonesian informal workers. While no formal regulation or deadline is issued yet, implementation is underway under police directive — foreign firms must proactively align with local law enforcement and Manpower Ministry guidance by Q3 2025.

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常见问题解答

这个panic button是强制性的吗？企业需要自己开发还是用警方统一平台？+

是强制性指令，由各省级警察局主导开发并部署，平台企业无需自行研发，但必须配合接入。POLRI要求‘立即准备’，虽无法定截止日，但南苏门答腊等地已在试点，建议2025年三季度前完成技术对接。

ojol司机算正式员工吗？企业要为他们交社保吗？+

目前多数ojol司机被归类为 independent contractors，但根据新政策导向，平台须推动其加入BPJS Ketenagakerjaan（就业社保），涵盖工伤、失业和养老金。2025年起，劳动部正联合POLRI推动强制参保试点。

Bhayangkara医院服务对外国企业有什么实际意义？+

该服务属于POLRI提供的补充性员工福利，不替代法定医疗保险（BPJS Kesehatan）。但企业可将其纳入ojol司机关怀计划，增强合规形象与司机留存率，尤其适用于ESG报告和本地化CSR实践。

2026年最低工资调整会影响ojol司机收入吗？+

直接影响较小，因ojol司机通常按单计酬；但政策释放明确信号：政府正将零工纳入劳动权益框架。平台定价机制、抽成比例及补贴政策需同步接受地方人力部门合规审查，避免被认定为变相压薪。

如果我的公司不在印尼运营，但通过API接入印尼ojol平台，是否受影响？+

是的。只要涉及印尼境内ojol司机的数据交互、订单分发或资金结算，即被视为参与本地劳动生态。POLRI和Manpower Ministry已明确将平台技术提供商纳入协同监管范围，建议开展跨境合规影响评估。

相关关键词

Indonesia ojol regulationojol panic button IndonesiaIndonesia labor complianceride-hailing driver protectionIndonesia police labor desk

📄 官方原文参考（英文）点击展开

Jakarta (ANTARA) - Indonesia’s national police chief called on ride-hailing motorcycle taxi drivers and laborers to maintain unity and help safeguard national stability, warning that escalating global tensions could have domestic repercussions. National Police Chief Listyo Sigit Prabowo delivered the message during a security routine gathering for ride-hailing drivers, known locally as ojol, and workers in Palembang, South Sumatra. He said the uncertain global situation could affect national conditions, making it important for all elements of society to remain united and avoid actions that could disrupt stability. “In times like this, we need the strength of all elements of the nation, including laborers and the ojol community, to stay united, avoid provocation and jointly safeguard national stability,” Listyo said in a statement on Sunday. He noted that laborers and ride-hailing drivers play a crucial role in supporting Indonesia’s economy and maintaining social stability. Workers drive production and industrial activity, while ride-hailing drivers help connect small businesses with customers across urban areas. “Online motorcycle drivers serve as a bridge between micro, small and medium enterprises and consumers, helping stimulate economic activity, particularly among lower- and middle-income communities,” he said. Listyo said the government is also working to improve the welfare of workers through several policies aimed at strengthening social protection. These measures include adjustments to the 2026 provincial minimum wage, expansion of the Job Loss Security program and efforts to ensure better access to workplace accident insurance. The police chief added that laborers and ride-hailing drivers can also access health services at police-run Bhayangkara hospitals. He said the police would continue improving the Police Labor Desk service at regional and district police offices to assist workers with employment-related issues. To enhance safety for ride-hailing drivers, Listyo also instructed regional police chiefs to develop a panic button application that drivers can use to report crimes such as robbery or violence. “I urge regional police chiefs to immediately prepare a panic button application to protect our online motorcycle taxi drivers from becoming victims of crime on the streets,” he said. The initiative is part of broader efforts by authorities to strengthen public safety while supporting workers and informal-sector drivers across Indonesia. Related news: Police orders panic button app for ride-hailing drivers' safety Related news: Indonesia to focus on ojol driver protection in new regulation Translator: Bagus, KenzuEditor: Rahmad Nasution Copyright © ANTARA 2026