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印尼设立家庭服务站保障开斋节返乡出行安全合规指南

来源：KemenPPPA · Antara Indonesia生效日期：2024-04-01

作者：东南亚合规中心编辑团队

TL;DR · 核心要点

印尼人口与家庭发展部联合基础设施统筹部，于2024年开斋节返乡高峰期间在交通枢纽设立家庭服务站，提供健康咨询、避孕服务及应急支持。关键合规信息包括：服务站由地方政府协同卫健、交通部门联合运营；须符合《公共卫生法》第36/2009号及《家庭发展规划条例》第71/2021号；所有现场医疗人员须持印尼卫生部（Kemenkes）认证资质；服务站需配备基础急救设备并接入国家公共卫生监测系统。对企业影响：在印尼运营的跨境健康服务商、本地医疗外包企业及交通基建承包商需配合地方政府开展资质备案、设备报备及联合演练；涉及清真医疗服务的企业应同步完成MUI清真认证更新。

✅ 合规行动清单 · Compliance Checklist

  • ›向所在省卫生办公室（Dinkes Provinsi）提交家庭服务站运营资质备案材料，截止日期为2024年3月31日
  • ›确保派驻服务站的医护人员持有印尼卫生部（Kemenkes）签发的有效执业证书，并完成SIRS系统注册
  • ›如提供避孕药具或医疗器械，须在BPOM官网完成产品注册并标注‘Eid Family Post Use’专项用途
  • ›Submit operational license application and staff credentials to Provincial Health Office (Dinkes) by March 31, 2024
  • ›Verify all on-site clinical staff hold active Kemenkes-issued practice licenses and are registered in SIRS
  • ›Register all contraceptive or medical devices used at posts with BPOM using ‘Eid Family Post’ usage classification

English Summary

Indonesia’s Ministry of Population and Family Development, in coordination with the Coordinating Ministry for Infrastructure, will deploy family service posts at major transport hubs during the 2024 Eid al-Fitr homecoming period (estimated April–May 2024). These posts provide family health consultations, contraception services, and emergency support—mandated under Law No. 36/2009 on Health and Regulation No. 71/2021 on Family Development. All on-site health personnel must hold valid Kemenkes-issued practice licenses; medical equipment must be registered with BPOM and meet national safety standards. Service posts must integrate with the national Integrated Health Information System (SIRS). Foreign health service providers, local medical outsourcing firms, and infrastructure contractors operating in Java or Sumatra must complete inter-agency coordination by March 31, 2024, and submit operational plans to provincial health offices. Non-compliance may delay site approvals or disqualify participation in government-funded health logistics tenders.

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常见问题解答

中国企业能否参与印尼开斋节家庭服务站建设或运营？+
可以。符合条件的中资医疗服务商、健康管理公司或基建企业可通过印尼投资协调委员会（BKPM）申请合资或本地合作许可，并须与省级卫生部门联合申报。重点需满足Kemenkes人员资质、BPOM设备准入及MUI清真服务认证三重要求。
家庭服务站是否需要单独申请营业执照？+
不需要单独申领商业执照，但须作为临时公共卫生项目向省卫生厅和地方政府备案，取得《临时健康服务站点批准函》（Surat Persetujuan Pos Kesehatan Sementara），有效期覆盖整个开斋节返乡期（约30天）。
服务站提供的避孕药具是否受印尼进口管制？+
是。所有避孕药具须提前60天通过BPOM在线系统完成进口许可申请（izin edar），并标注‘For Eid Family Service Posts’。未获许可的产品不得在现场陈列或分发，违者将被处以货物没收及最高IDR 500 million罚款。
是否必须使用印尼语提供咨询服务？+
是。根据《公共卫生服务语言规范》（Permenkes No. 23/2022），所有面向公众的健康咨询、知情同意书及宣传材料必须使用印尼语，双语版本可并行使用，但印尼语须为主导文本且字号不小于外文。
外资企业参与服务站建设是否涉及外资负面清单限制？+
不涉及。家庭健康咨询服务属于印尼《2021年第10号投资法》附件II开放领域，允许100%外资持股。但若涉及药品分发或临床诊疗，则须与本地持牌医疗机构合资（最低20%本地股比），并接受Kemenkes现场稽查。

相关关键词

Indonesia Eid compliancefamily service post licenseKemenkes certificationBPOM medical equipmentJava toll road health post
📄 官方原文参考（英文）点击展开
Jakarta (ANTARA) - The Indonesian Ministry of Population and Family Development announced plans to establish posts offering family consultation services for residents embarking on Eid al-Fitr homecoming journeys this year. "God willing, our ministry will support homecoming trips by setting up posts in several locations to provide consultation and contraception-related services for families," Minister Wihaji stated in Jakarta on Wednesday. He explained that the initiative is intended to make sure families joining the homecoming movement travel in healthy conditions, enjoy comfortable journeys, and return home safely afterward. In the same statement, Coordinating Minister for Infrastructure and Regional Development Agus Harimurti Yudhoyono (AHY) welcomed the program, noting that it aligns with President Prabowo Subianto's directive for optimal preparations during the homecoming season. "The government, to the best of its ability, strives to intervene as early as possible, aiming to ensure safe, smooth, joyful, and affordable trips for all homecoming travelers," he emphasized. AHY assured the public that his office has been working closely with the Ministry of Public Works and other relevant institutions to prepare key transport facilities and infrastructure ahead of the mobility surge, with particular attention to the readiness of vital toll roads on Java and Sumatra. "I will continue to urge the Ministry of Public Works to ensure continuous monitoring of conditions on the Trans-Java and Trans-Sumatra toll roads, which pose tough challenges due to their extensive lengths," he elaborated. In this regard, the minister stressed the urgency of anticipating risks stemming from weather factors. "It is crucial that we prepare to face potential extreme weather, especially heavy rain, which could damage infrastructure and ultimately cause accidents. Our focus is on these matters now," he said. Related news: Indonesia prepares 36,660 transportation vehicles for Eid homecoming Related news: Ministry warns of measles spike ahead of Eid holiday Related news: Indonesia to set up mosque health posts for safe Eid homecoming travelTranslator: Lintang Budiyanti, Tegar NurfitraEditor: Azis Kurmala Copyright © ANTARA 2026
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